Terms and Conditions

Terms of use

The company Solved, s.r.o., with its registered office at Legionárska 1, 010 01 Žilina, Slovak Republic, company ID No. 50 605 992, registered with Commercial register of District Court Žilina, section Sro, insert No. 66737/L (the “Service Provider”) owns and manages Solved. on-line advisory service (the “Service”) and the webpages www.solved.fi (the “Site”). By registering as the Client or the Expert or accessing, browsing, and using the Service and/or the Site in any other way the person or organization (the “User”) acknowledges that the User has read and understood these terms of use (the “Terms”) and that the User agrees to be bound by the Terms. The Service Provider reserves the right, in its sole discretion, to update, revise, supplement, and modify the Terms as well as to impose new or additional terms and conditions to the Terms at any time without prior notice. The Users are expected to check the content of the Terms from time to time.

1. Code of Conduct

In addition to complying with the Terms, the User agrees to use the Site and the Service for lawful purposes only and in a manner consistent with local, national or international laws and regulations. The User is prohibited to use the Site or the Service in any manner which could damage, disable, overburden, or impair the Site or the Service or interfere with any other party’s use or enjoyment of the Site or the Service.

2. Description of the Site and Service

The Site and the Service provides resources and information for users to define the problem and find, engage and manage expert networks to solve certain defined problem. The Site and the Service as it does not provide any technical or legal advice and no attorney-client relationship is created between the User and the Service Provider without a separate written agreement. The Service is available 24 hours a day, unless an interruption to the Service is required for maintenance or to solve technical problems. The Service Provider shall use its best endeavours to inform the User in advance about any interruptions to the Service in order to limit the possible harm caused to the User because of the interruption in the Service.

3. Experts and Clients

Users interested in and willing to be registered as an Expert in the Service is first required to send an introductory email message to the Service Provider. The Service Provider will decide in each separate case whether the User is accepted to be registered as an Expert or not. The Service Provider will send an invitation to register as an Expert in the Service for the User, which it considers to match to the Service and fulfil the qualification requirement set for an Expert.

Users interested in and willing to be registered as a Client in the Service is first required to contact the Service Provider. The Service Provider will organize a face-to-face meeting with the User, which the Service Provider considers as a potential client. The Service Provider will decide in each separate case whether the User is accepted to be registered as a Client or not. The Service Provider will send an invitation to register as a Client in the Service to the User, which it considers to match to the Service as a Client. After the User has registered as the Client in the Service, the first step of the Service “define” is free of charge for the Client. A separate written agreement is required to be signed between the Client and the Service Provider before the Client is allowed to enter into the next step.

The individual person accepted as an Expert or a Client agrees to: a) provide true, accurate, current and complete information when registering as an Expert or a Client and b) maintain and promptly update the information to keep it true, accurate, current and complete. If the Expert or the Client provides any information that is untrue, inaccurate, not current or incomplete, or the Service Provider has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, the Service Provider has the right to suspend or terminate all or part of the User’s registration as an Expert or a Client and deny the User from current or future use of the Service.

4. Intellectual Property Rights

The copyright in the Site and in all of the material contained therein is protected under international copyright laws and copyright conventions. The User shall be required to comply globally with all copyright laws when using the Site, and to prevent unauthorized copying of the any material in the Site.

Any reproduction, copying, modification or distribution of the Site materials or content, in whole or in part, for other than personal purposes is strictly prohibited without prior consent from the Service Provider. The User also agrees that the User will not use any part of the Site in such a way that suggests any type of relationship between the Service Provider and the User or any entity related to the User without prior consent from the Service Provider.

All intellectual property rights pertaining to the Site (including copyright, registered and unregistered trademarks and design rights, patents, domain names, commercial secrets and database rights) shall be retained by the Service Provider. The trademarks, service marks, and logos of the Service Provider used and displayed in connection with the Service are registered and unregistered trademarks or service marks of the Service Provider. All goodwill arising from the use of intellectual property rights belonging to the Service Provider shall belong wholly to the Service Provider.

5. Links to Other Web Sites

The Site may contain certain links, which lead to other web sites (“Linked Sites”). No one is allowed to frame the Site or part of it or link to the Site without the Service Provider’s prior consent. If the User wishes to link to the Site, the User is requested to contact the Service Provider at [email protected].

6. Warranty Disclaimer and Limitation of Liability

This Site and the Service and all of the information they contain are provided “as is” without any warranty of any kind, whether express or implied.

The existence of a Linked Site does not constitute an endorsement by the Service Provider of the Linked Site or any goods, services or information provided through such Linked Site. The Service Provider makes no representations or warranties as to the accuracy or any other aspect of the information contained on the Linked Sites. The Service Provider therefore disclaims all liability and responsibility for the availability of information, content, accuracy, products, or services found on the Linked Sites.

Under no circumstances will the Service Provider be liable to any person or business for any direct, indirect, special, incidental, consequential, or other damages based on any use of the Service and the Site or any Linked Site, including, without limitation, any lost profits, business interruption, or loss of programs or information, even if the Service Provider has been specifically advised of the possibility of such damages. The liability of the Service Provider shall in any case not exceed the liability arising in accordance with mandatory legislation.

The Service Provider shall use its best endeavors to ensure that the Site and the Service remain in use continuously and without disruption. The Service Provider shall not, however, be liable for ensuring that the Service and the Site operates in a manner that is uninterrupted, timely, secure and free of error. Every effort has been taken to ensure the accuracy of the information in the Service and in the Site. The Service Provider shall nevertheless not be liable for the accuracy of this content. The material in the Site and in the Service may contain inaccuracies and typographical errors. The Service Provider offers no guarantee as to the accuracy or completeness of the material.

7. Indemnification

The User agrees to indemnify and hold harmless the Service Provider and its subsidiaries, affiliates, directors, employees, officers, agents, and attorneys from and against any and all claims, liabilities, demands, damages, expenses or losses brought by the User or any third party arising out of the User’s use of the Site or the Service in breach of the Terms or any of the Service Provider’s policies or the infringement by the User of any intellectual property rights of any person or entity.

8. Amendments

Service Provider shall be entitled, at any time and without notice, to modify all parts of the Site and the Service; to rectify defects and deficiencies therein; to effect other alterations to the Site or the Service, to the content described on the Site; and to remove elements of the Site or the Service from use. The Service Provider shall also have the right, without notice and without liability for compensation, to restrict the use of certain functions, or use of the Site or the Service in whole or in part.

The Service Provider has the right to change the Site and/or the Service content, texts, operations, or other features related to the Site or the Service when needed for the development of the Site and the Service or other appropriate reasons.

9. Liability for Damages

The User is obligated to pay full compensation to the Service Provider for any damage caused by breaching the Terms or unlawful activity.

10. Governing Law and Jurisdiction

These terms of use are governed by the law of the Republic of Finland. If the Service Provider and the User are unable to negotiate an understanding on any point of dispute, then the said dispute shall be settled in the first instance at the District Court of Helsinki in Finland.

11. Waiver

The failure or delay of the Service Provider to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No oral waiver, amendment or modification shall be effective under any circumstance whatsoever. If any provision of the Terms is found by a court by competent jurisdiction to be invalid, the other provisions of the Terms shall remain in full force and effect.

12. Contact information

Any further questions related to the Terms should be sent to the following email address: [email protected].